Payment Method

Payment can be made via credit or debit card only.

No Shows & Late Cancelations

Appointments are made to reserve a specific time for you; therefore, a minimum of 24 hours notice is required for canceling or rescheduling an appointment. The full session fee will be charged for appointments that are missed, canceled or rescheduled without 24 hours notice. 

Cancelations must be made over the phone. Email and text messages are not private and can be delayed. To avoid being charged for a missed appointment, cancelations are only accepted via phone.

Insurance

Most of our patients are private or self pay only.

Dr. Edwards is currently in-network in Virginia with:

• Aetna

• Carelon Behavioral Health (with Anthem BCBS, now Elevance Health)

• Medicaid

• Optum Behavioral Health (with United Healthcare)

Dr. Edwards is pending credentialing with Cigna, Medicare, and additional insurers. For out-of-network care, only self pay is accepted at this time. People can typically receive reimbursement for 50-80% of fees for out-of-network care. We provide you with an itemized medical receipt (i.e., superbill) that you can submit for direct reimbursement via your insurance plan.

If you are interested in using behavioral health benefits, we strongly recommend that you call the phone number on the back of your insurance card to learn about your mental health benefits and coverage prior to your initial appointment with us.